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Weekly stories curated exclusively for digital tourism marketers

Horses Are the Photographers in Stunning New Tourism Ads for VisitLex

July 11, 2017 by Laurie Jo Miller Farr Leave a Comment

Lexington, Kentucky — You think of thoroughbred horse farms and beautiful countryside, right? Even better than admiring the horses, how about seeing Lexington from the horse’s point of view? Read below for the back story from Gathan Borden at VisitLex and watch the clips (including a behind-the-scenes video) for the best creative you’ve seen lately. Enjoy! 

Thank you to Gathan Borden, VP Marketing at VisitLex for this fascinating Q&A with The Travel Vertical:  
 
1. Where did the idea of using GoPro on the horses come from? I am an idea guy, and luckily for us, our agency is really an extension of our work, and they are great at ideas/brainstorming and taking those ideas and helping us build them out. The concept of touring a working thoroughbred farm is new. Most of the fan base in thoroughbred racing is older, and in order to appeal to a younger generation, these horse farms are now opening their doors for the casual racing fan to see what goes on beyond seeing the horses race. We have been working hard to craft the story of Lexington by peeling back the layers of our destination to give potential travelers a first-person point of view of what it’s like here. We know that people have seen horses and their foals frolicking, and that type of video footage is always met with a smile. We also just launched a  360-Degree horse video that puts people into horse-related environments as a tourist. And then we thought about taking it one step further, and putting the visitor inside the fences to see what horses and their foals actually see and do. We thought that viewpoint would be something that no one has ever seen before, and would be a huge motivating factor in inspiring someone to come visit us. The initial idea was actually a joke from our brainstorming sessions, but then we thought that we probably could pull it off. We felt this idea would be a great way to inspire the younger traveler.
2. What’s the strategy behind the extra short clips? Tourism as a whole is now all about personalized and hand-crafted experiences, and you can’t get much more personal than a foal in your face!!! We produced the behind-the-scenes video so that people can see how it all came together, and to understand that no animals were hurt in the process of this…matter of fact, they were very willing participants. From all of the b-roll footage, we created 4 short videos of ads filmed by horses, all carrying a different message and showcasing a different point of view. Our strategy is to use these videos to build the awareness of Lexington as a fun travel destination, and to also showcase what a thoroughbred farm actually looks like, because they are all different. At the end of the day, we love horses, we love Lexington and we don’t take ourselves to seriously. Instead of us as the CVB selling you on our destination, we decided to bring in someone else who has a better viewpoint and can show you things that even we haven’t seen before. And the video titled “They Grow Up So Fast”, the foal was actually filmed by the mother!
We have more video ideas planned…BUT I cannot give away all the good stuff coming!
3. Was the editing process a major one? (The result is sooo smooth.) I think that with all the new technology of VR and our mobile devices, that we have forgotten just how good GoPro cameras are. The stabilizer we used made the editing process relatively simple, and we wanted the footage to be as raw as possible because we want to keep its authenticity. There were some scenes that were too shaky, but for the most part editing was easy. The strap that we found was actually meant for a dog, and it turned out to be a perfect fit for a horse! The hard part is getting a horse to be still while surrounded by equipment and handlers…keep in mind, these are million dollar horses!
4. How long did the project take from ideation to completion? We had been talking about this idea, along with some other big ideas for months…but this one seemed too cool to pass up. We are fortunate enough that we have some very open-minded horse farm owners who are committed to Lexington tourism, and are offering a great service to our visitors. We pitched the idea to Mill Ridge Farm, and their owners were all over it! Most foals are born in February, so we had to wait until the weather turned for us to get out there. Mill Ridge Farm allowed us to come on the grounds as much as we wanted to scope out where we wanted to film and then allow us to test which camera mounts would work best. It was about a 3-month process once we got the approval.
5. What details can you share about budget, both production and distribution? We spent $8,000 to create 5 videos, which includes the behind-the-scenes video and the 4 clips. And then we spent $5,000 promoting them on Facebook.

Filed Under: Case Studies, eTourism Summit, Inspiration Corner, Marketing, Tourism campaigns, Video Tagged With: Gathan Borden, VisitLex

Interactive at eTourism Summit 2017 | Volunteer for UX Testing, Consult With a Coach

June 27, 2017 by Laurie Jo Miller Farr Leave a Comment

Interactive sessions, personal career coaching, and website demos are on the agenda for eTourism Summit 2017. Register (open to early birds, too) and drop us a note if you want to jump in…first-come, first-served basis.

1. How Lovable is Your Website: Biometric Sensors 

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Are you ready to get strapped in for 20 minutes? Biometric sensors for synched eye tracking, electroencephalography (EEG) and galvanic skin response (GSR) take the guess work out of measuring consumer response. Be a guinea pig for the sake of your website…let’s see what happens when we open it and plug in the sensors.   
 
Sign up in advance. First-come, first-served personal demos of this new technology that mixes science, marketing, and consumer experience are available at eTS on request, thanks to Dale Jolley, Director, UVU Vivint Neuromarketing SMARTLab and Professor of Marketing at Utah Valley University.

 

Also presenting at eTourism Summit: In Utah, the Governor’s Office of Economic Development engaged the UVU Vivint Neuromarketing SMARTLab to test their television advertising spots before spending $4.6 million dollars.


2. How Navigable Is Your Mobile Website: Drunken UX Testing

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Tipsy consumers are generally considered to be the ultimate test of usability of a mobile website. The idea comes to us via www.theuserisdrunk.com, a popular UX expert who tests websites while he is fully wasted and then sends a complete report on ease of usability to those brands.

Our eTS version takes place during the opening reception. Here’s how it will work:

We’re recruiting three attendees who wish to have their mobile sites tested and three volunteer attendees who will test each site once they’re over the legal limit. Yes, essentially, it’s an eTS interpretation of a DUI stop. 

 Each tester will have three minutes in which to perform five navigational online tasks and those who succeed will receive a $50 prize and no jail time. Everyone is welcome to observe the Drunken UX Testing Session. 


3. How Transferable Are Your Skills: Personal Career Coaching Sessions

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Because eTourismSummit is confident that future CEOs and leaders in the DMO space will come from the ranks of digitally savvy experts, we offer complimentary personal coaching sessions to eTS delegates. Jane Howard, Founder of Culture Effect is formerly Chief People Officer at Joie de Vivre Hospitality. Specializing in corporate culture, personal leadership, team building, and conflict resolution, she has recently coached Silicon Valley talent, social media movers and shakers, for-profit and nonprofit executives.

Once again, thanks to Jane for generously donating her time to discuss goals in confidence with eTS delegates. Sign ups are required; first-come, first-served.    


 

Filed Under: eTourism Summit Tagged With: Career counseling, Dale Jolley, Jane Howard, Utah Office of Tourism, UVU Vivint Neuromarketing SMARTLab, UX Website Testing

Webinar: How DMOs Engage Travelers with Personalization and UGC

June 20, 2017 by Laurie Jo Miller Farr Leave a Comment

Save the Date 

Amrita Chandra, Head of Marketing at CrowdRiff and Mary Clare Davis, Director of Travel and Tourism at Get Smart Content will be hosting the upcoming webinar, “How DMOs Engage Travelers with Personalization and UGC” on Thursday, June 29 at 1 p.m. Eastern time. 

“Increasing the ROI on the marketing spend and tech stack is the constant challenge of the modern marketer. Learn how using your personalization and UGC in tandem can not only help you maximize the value of each, but can also help you better engage your paid and organic audiences,” Mary Clare commented to The Travel Vertical.

Featured destinations include: Explore Branson, Visit Franklin, and Discover the Palm Beaches.

Register here.

Filed Under: Case Studies, Content marketing, eTourism Summit, Guest Post, Webinars Tagged With: Amrita Chandra, CrowdRiff, Discover The Palm Beaches, Explore Branson, Get Smart Content, Mary Clare Davis, UGC, Visit Franklin

Snapchat’s Huge Surprise and What Else Makes News in Social Media from MMGY

June 20, 2017 by Laurie Jo Miller Farr Leave a Comment

Things move F-A-S-T in the world of social media. At MMGY Global, eTourism Summit 2016 presenter Shea Carter, VP – Social & Experiential Marketing at NJF, is sharing their most recent roundup on what’s new and newsworthy.

> Among the updates, you’ll notice a couple of Snapchat-related items that painted a less-than-rosy picture for the platform, namely these two articles:

Snapchat Installs Reportedly Fell 16% in April as Instagram Continues to Pull Further Ahead

Instagram Launches Selfie Filters, Copying the Last Big Snapchat Feature

> All that changed a couple days ago, when surprise headlines appeared:

Time Warner Just Handed Snapchat a $100 Million Lifeline

> Quick! To read more updates from the world of social media before things change again, go to MMGY’s post, found here. 

(Screen shot: CNBC)

 

Filed Under: Digital advertising, eTourism Summit, Guest Post, SEO Tagged With: MMGY Global, Shea Carter, Snapchat, Time Warner

Early Birds | eTourism Summit 2017: Dare to Update Yourself

May 16, 2017 by Laurie Jo Miller Farr Leave a Comment

 October 18-19, 2017 – Early Bird Rate

Register here 

                             DMOs |Hotels | Attractions = $1895 (until June 1) or $1995 afterwards

Non-DMOs | Non-Hotels | Non-Attractions = $2495 (until June 1) or $2595 afterwards

 

 

 

Filed Under: eTourism Summit, Events Tagged With: eTourism Summit 2017

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