Artificial Intelligence made strides in the travel vertical in 2016. Industry players are teaching WayBlazer’s IBM Watson-enabled technology to understand more about the conversations around travel in order to suggest experiences that best fit an individual’s preferences.
Leading Hotels of the World, easyJet, Hilton Hotels, and Visit Orlando are among the brands experimenting with AI for everything from pairing hotels and destinations, piloting “Connie” the robot concierge, and streamlining onboard catering operations. Check out Visit Orlando’s groundbreaking interactive app here.
Note: More on the latest travel-related innovations at eTourism LABS in Philly in March.