Alexa doesn’t get it but Google put in a reasonable showing.
Were you there?
In a smackdown demonstration presented by Destination Analysts at eTourism Summit, the result was a technical knockout. The cloud-based, voice-activated robots competed in “A.I. Challenge: Amazon Alexa vs Google Assistant,” and it wasn’t even close, since Alexa failed to understand simple travel-related questions.
And there’s more. With the Expedia Action for the Google Assistant, travelers can now:
- Browse and book hotels
- Cancel flight and hotel reservations
- Add a rental car to an existing round-trip flight reservation
- Check available Expedia Rewards points
- Access Expedia trip itineraries
- Get packing lists for an upcoming trip
[…] How we answered the question: In an open forum at this year’s eTourism summit we pitted two travelers against each other; one avid Google Home user and one Alexa advocate. Our participants brought in their own devices and each were tasked with completing three different travel planning assignments: 1. Gather inspiration for a travel destination 2. Find information on a specific destination they wanted to visit and 3. Book travel or accommodations for an upcoming trip. At the end of this fearsome bout, the unequivocal champion was Google Home. Alexa repeatedly failed to provide accurate responses to simple queries, meanwhile Google spouted useful and actionable information without skipping a beat. You can read more about the Battle of the Bots in The Travel Vertical’s article here: https://thetravelvertical.com/2018/10/16/expedia-launches-action-for-google-assistant/ […]